Technology's Impact on Employee Experience: Balancing Overload Versus Enablement

Adopting technology in the workplace is a double-edged sword. It's key to maintaining a competitive advantage in the marketplace and increasing workplace productivity, but it can also compromise connection and lead to isolation. Check out this article for tips on how to use technology to build a better individual employee experience and a more connected company culture. Do you want help improving communication and teamwork in your company? You've come to the right place. Contact us at TrimaxSecureto learn more.

Building relationships in today's sales environment

The relationship between buyers and sellers grows more complex daily. Buyers have more information available to them than ever before and they use it to their advantage. TOPO research finds that most buyers are already 57 percent through the buying process before even talking to a supplier. Yet when the time is right, buyers do still want personal attention from sellers. They are typically motivated to engage with sales reps only when it adds value to them. As a result, the sellers' job is complicated as they must provide useful interactions and seamless transactions. So how can they accomplish this? In this powerful eBook, customers learn how the Microsoft Relationship Sales solution is a combination of three tools that provide sales teams with access to critical data points from disparate platforms in one central location. The sales solution uses AI to analyze data from sales, Office 365, LinkedIn, and information gleaned from a CRM to provide a single relationship health score. What's uniquely powerful about the solution is the unification of data available at seller's fingertips. Use this eBook as an educational tool for customers to gain a strong understanding of why the Microsoft Relationship Sales solution is a superior choice over other applications.

Is Your Computer Being Held Hostage? What to Do.

Ransomware attacks happen more than you think. Back up data; keep security up to date and take on those hackers! These are just a few of the tips you'll get when you read this blog by security, privacy and identify theft expert, Robert Siciliano. Advanced threat protection is important, too.

Innovate Infographic

Moving Windows Server and SQL workloads to Azure provides flexible, scalable, and highly available cloud infrastructure. It also supports rapid innovation and digital transformation, freeing you to innovate. This infographic presents the benefits of running Windows Server and SQL Server on Azure.

Using AI To Augment Customer Service Agents

There is seldom a sector or field that is not undergoing some form of transformation driven by a wave of digital technologies that are upending traditional ways of doing things -- including customer service. While many of claims of disruption suffer from over-hype, the way companies engage with customers is one domain where claims are justified. A recent report from Deloitte highlights how customer service has transitioned from the cost centers of old to create experiences that delight customers and turn them into brand devotees. Read this blog for insight on the various ways enlightened organizations are using technology and automation to empower humans to augment and enhance customer experiences.

Improve Sales Productivity and Remote Selling with Sales Accelerator

As if managing the sales cycle wasn't already complex, the limitations of a world restricted by COVID-19 makes it all that more challenging! The truth is, the fundamentals and responsibilities of selling largely remain the same, and sales teams are expected to reach their goals to keep the business intact. Therefore, your customers are likely wondering, just how can I continue to meet my sales goals? The answer to this is that virtual engagement and digital sales must become a priority. The companies that quickly learn to leverage their digital arsenal will come out on top. In this insightful blog, customers learn how Microsoft too, faced this challenge head-on and the steps they've taken to adapt. Thanks to a full-fledged deployment of Microsoft Dynamics 365 Sales and Microsoft Dynamics 365 Sales Insights, Microsoft Digital Sales were able to scale to demand and continue supporting customers without disruptions. Learn more about these tools and how equipping teams with the power to leverage data and digital tools will drive improved customer experiences—now and into the future.

Customer Story: Clifton Coffee Recap

From the start, leaders at Clifton Coffee Roasters (CCR) knew they wanted to go beyond just roasting coffee. They wanted to empower other coffee companies to succeed. Now they provide technical support, delivery service, and back-of-house training to coffee shops across the UK, in addition to providing all of the products needed to run a coffee company. But it wasn't always that way. In the company's early days, the team had a difficult time coming together, with employees scattered across the UK and no reliable means to connect them. Once they adopted a teamwork solution to improve internal communication, teamwork became easy and the business took off. The rest is history. Want to take cues from CCR's teamwork game? Contact us for help getting started.

Azure SQL Database Managed Instance

Managed Instance is a resource type in SQL Database that enables you to quickly and confidently move your SQL Server databases (2005 and newer) at scale to the cloud. Companies report a 212% return on investment by moving their SQL Server databases to Azure with less that 6 months post-migration payback. Read this infographic for more on how straightforward and economical migration can be.

Is Your Email System as Advanced as its Attackers?

New exploits come out faster all the time. Office 365 Advanced Threat Protection helps organizations stay ahead. Download and customize this infographic with your company logo. Then share it with customers and prospects to emphasize the costs and risks of cybercrime and the three ways Office 365 Advanced Threat Protection defends against unknown threats before data is compromised.

Itaú Unibanco boosts service availability and data processing with SQL Server 2019

As a banking leader in Latin America and one of the largest banks in the world, Itaú Unibanco handles thousands of transactions every second. Operating on an aging data infrastructure, the bank found it difficult to expand its digital services without breaking SLAs or putting its guarantee of continuous service availability at risk. Since it migrated database services to Microsoft SQL Server 2019 based on Intel datacenter technologies, Itaú Unibanco can confidently scale data collection and infrastructure maintenance while it delivers the high level of service its private and commercial banking customers rely on.